Road Ferry is a logistics and delivery service platform that offers seamless, on-demand transportation solutions for businesses and individuals, ensuring reliable and efficient delivery of goods.
You can book a delivery through our Road Ferry app, available on both Android and iOS platforms. Simply sign up, enter your delivery details, choose your vehicle, and confirm your booking.
Road Ferry offers a range of vehicles including 2-wheelers, tempos, trucks, and parcel couriers to cater to different delivery needs.
Road Ferry currently operates in 19 Indian cities. Please check our website or app to see if we are available in your location.
You can track your delivery in real-time through the Road Ferry app. Once your delivery is dispatched, you will receive a tracking link and updates on your app.
Delivery charges vary based on the distance, type of vehicle, and other factors. You can get an estimated cost using our fare calculator available on the app.
To become a partner, register through our website or app. Once registered, we will plant a tree as part of our green initiative. Our team will guide you through the onboarding process.
We accept various payment methods including credit/debit cards, net banking, UPI, and digital wallets for your convenience.
Road Ferry uses a payout API to streamline the payment process between customers and transporters. Customers pay for the delivery services through our platform, and we use the payout API to efficiently and securely transfer the appropriate payment to the transporters. This ensures timely and accurate compensation for our partners, enhancing the overall reliability and trust in our service.
You can reach our customer support team via the Road Ferry app, email us at [email protected], or call our helpline number listed on our website.
Road Ferry employs stringent safety protocols, including real-time tracking, verified transporters, and secure packaging options to ensure the safety of your goods during transit.
Yes, Road Ferry allows you to schedule deliveries for a future date and time that is convenient for you.
In the event of a delay or damage, please contact our customer support team immediately. We have policies in place to address such issues and will work with you to resolve them promptly.
Certain items, such as hazardous materials or illegal substances, are prohibited from being transported. Please refer to our terms and conditions for a detailed list of restricted items.
For every new partner or customer registration, Road Ferry plants a tree as part of our commitment to sustainability. This initiative helps reduce our carbon footprint and promotes a greener environment.